Privacy Policy
Last updated: May 2025
AEYEPLUS Technologies Inc. (“AEYEPLUS”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit aeyeplus.com or submit an inquiry through our website. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
1. Information We Collect
We may collect the following categories of information:
- Contact & Inquiry Data — When you submit a sales inquiry or partner application, we collect your name, email address, company name, phone number, and any project details you provide.
- Technical Data — We may automatically collect IP address, browser type, operating system, referring URLs, and pages visited. This data is used solely for security and site performance analysis.
- Cookies — Our site may use essential cookies to ensure proper functionality. We do not use tracking or advertising cookies.
We do not collect, process, or store any video footage, biometric data, or personally identifiable information from the security hardware products we manufacture.
2. How We Use Your Information
We use the information we collect to:
- Respond to your sales inquiries, support requests, and partnership applications
- Connect you with an authorized regional partner or system integrator
- Improve the functionality and content of our website
- Comply with applicable legal obligations
- Prevent fraudulent or unauthorized activity
We do not sell, rent, or lease your personal information to third parties for marketing purposes.
3. Third-Party Services
We use the following third-party services that may process data on our behalf:
- FormSubmit.co — Processes contact form submissions and delivers them to our team via email. Form data is subject to FormSubmit’s own privacy policy.
- mydownload.store — An external portal for firmware and software downloads. Use of that portal is governed by its own privacy policy.
We are not responsible for the privacy practices of these third-party services and encourage you to review their policies.
4. Data Retention
Inquiry and contact data submitted through our website forms is retained only as long as necessary to respond to your request or fulfill the purpose for which it was collected. You may request deletion of your data at any time by contacting us at the address below.
5. Data Security
We implement commercially reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us at info@aeyeplus.com.
7. Children's Privacy
Our website is intended for business and professional use only. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information through our site, please contact us immediately.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted to this page with an updated “Last updated” date. Continued use of our website following any changes constitutes your acceptance of the revised policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: